ADHD Workshop
Terms & Participation Agreement

Service Name: ADHD Horizon
Legal Entity: Psych Pro Solutions Ltd (trading as ADHD Horizon)

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1. Purpose of This Document

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This document sets out the terms, boundaries, and conditions of participation for live psychoeducation workshops delivered by ADHD Horizon.

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It is intended to ensure:

• clarity about the non-clinical nature of workshops,

• appropriate boundaries and expectations for participants,

• proportionate risk and safeguarding arrangements, and

• transparency regarding data handling, cancellations, and refunds.

This document applies only to live psychoeducation workshops and does not apply to clinical services such as therapy or psychology-led group programmes, which are governed separately.

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2. Nature of Live Psychoeducation Workshops

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Live psychoeducation workshops are:

• educational and informational in nature,

• delivered live by clinicians or supervised facilitators,

• focused on understanding ADHD and related mental health themes.

Workshops:

• do not constitute psychological therapy,

• do not involve diagnosis, assessment, or treatment,

• do not establish a therapist–client relationship,

• do not replace professional mental health care.

Workshops may be advertised as relevant to:

• people with ADHD,

• partners or carers of people with ADHD,

• or individuals interested in ADHD-related topics.

Registration remains open to any adult participant unless explicitly stated otherwise.

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3. Access to and participation in live sessions

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Access control and waiting room management

Workshops are delivered live via Zoom. Participants are required to join the session using the same name provided at registration.

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For reasonable access-control and safeguarding purposes, participants may be placed in a virtual waiting room and admitted manually. Where the name shown does not reasonably match the registration details, access may be delayed or refused.

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This process does not involve identity verification and does not guarantee the identity of other participants.

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Participation Boundaries

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Participants agree that during workshops:

• individual clinical advice will not be provided,

• personal clinical histories should not be shared in detail,

• facilitators may redirect or pause discussion to maintain boundaries,

• facilitators may limit participation where necessary to protect safety or group integrity.

Questions are welcomed at a general, educational level only.

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4. Risk, Distress, and Safeguarding

ADHD Horizon is not a crisis service.

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If a participant becomes distressed during a workshop:

• facilitators may pause content,

• grounding or supportive guidance may be offered,

• clear signposting to external support will be provided.

If a participant expresses risk of harm to themselves or others:

• facilitators may provide crisis signposting,

• safeguarding or emergency escalation may occur where required.

Participants remain responsible for:

• seeking appropriate professional or emergency support when needed,

• ensuring they are in a safe environment while attending workshops.

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5. Data Protection & Privacy

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For live workshops, ADHD Horizon may collect limited personal data, such as:

• name,

• email address,

• booking or attendance details.

Workshop data:

• is not stored in the clinical EHR (Semble),

• is processed separately in accordance with UK GDPR,

• is governed by the Privacy Policy and relevant Data Protection Impact Assessments.

No individual clinical records are created for workshop participation.

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6. Cancellation, Rescheduling & Refunds

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Live psychoeducation workshops are delivered as scheduled, live educational events. Booking a place reserves a space that cannot be personalised or replicated.

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6.1 Cancellations by the Participant

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• More than 14 days before the workshop: full refund

• Between 14 days and 48 hours before the workshop: 50% refund

• Less than 48 hours before the workshop: non-refundable

Failure to attend without cancellation (“no-show”) is treated as a late cancellation and is non-refundable.

6.2 Rescheduling

Workshop bookings are date-specific and cannot be transferred unless explicitly stated at the point of booking. Any rescheduling options are subject to availability.

6.3 Cancellations by ADHD Horizon

ADHD Horizon may cancel or reschedule a workshop due to:

• facilitator illness,

• technical failure,

• insufficient participant numbers,

• or unforeseen circumstances.

Where this occurs, participants will be offered:

• a full refund, or

• the option to transfer to a future workshop date (where available).

Refunds are issued to the original payment method in accordance with consumer law.

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7. Technology & Participation Requirements

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Participants are responsible for:

• having a stable internet connection,

• accessing the workshop from a private and safe environment,

• ensuring appropriate use of audio/video features where enabled.

ADHD Horizon is not responsible for:

• individual connectivity issues,

• device compatibility problems,

• disruptions caused by the participant’s environment.

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8. Jurisdiction & Governing Law

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These terms are governed by the laws of England and Wales.

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Participation in a workshop confirms agreement to these terms.

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9. Contact Information

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For questions relating to workshops, cancellations, or participation:
contact@adhdhorizon.co.uk

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For concerns about safety or wellbeing, participants should contact appropriate local services or emergency support.

By registering for or attending a live psychoeducation workshop, you confirm that you have read, understood, and agreed to these Terms & Participation conditions.

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