Frequently Asked Questions
Clear answers to common questions about how ADHD Horizon works.
Who the service is for (and who it isn’t)
Who is this service for?
ADHD Horizon provides psychological services for adults (18+) in the UK who have an ADHD diagnosis or a strong ADHD symptom profile, and are seeking structured support after diagnosis (or where ADHD is strongly indicated).
Clinical services are offered after initial enquiry and, where appropriate, further screening to confirm suitability, safety, and fit. ADHD Horizon does not provide diagnostic assessments at this point in time.
Who is this service not suitable for?
This service is not suitable for individuals or couples who require crisis support, have unmanaged high-risk presentations, or need services outside the scope of ADHD Horizon (such as diagnostic assessments or medication management). In some cases, screening may indicate that a different type of support would be more appropriate.
Do you work with children or adolescents?
No. ADHD Horizon currently works with adults aged 18 and over only.
Do you accept clients outside the UK?
No. Clinical services are currently offered to UK-resident adults only. Clients and couples are expected to be located in the UK during clinical sessions.
Do you offer crisis or emergency services?
No. ADHD Horizon is not a crisis or emergency service.
If you are at immediate risk or need urgent support, you should contact your GP, NHS 111, local crisis services, or emergency services.
Choosing between the different options
What is the difference between 1:1 Therapy, Couples Therapy, and the Group Programme?
1:1 Therapy is individual psychological therapy. It may be helpful if you want personalised support for ADHD-related difficulties, emotional difficulties, patterns that feel hard to untangle, or difficulties that would benefit from individual formulation.
Couples Therapy is joint work for couples where ADHD or ADHD-related difficulties are affecting the relationship. It focuses on patterns between partners, communication, emotional regulation within the relationship, shared routines, conflict cycles, and working better together. Couples Therapy may be appropriate where one or both partners have ADHD, or where ADHD-related difficulties are clinically relevant to the relationship work.
The Group Programme is a structured, psychology-led group intervention for adults with ADHD or ADHD-related difficulties. It focuses on understanding ADHD, building practical strategies, developing psychological skills, learning alongside others, and applying ideas between sessions.
Is the Group Programme therapy?
Yes. The group programme is a clinical intervention, delivered by a clinician within a structured therapeutic framework. It is not peer-led or informal, and it differs from individual therapy in format and focus rather than in clinical standards.
What happens in the group programme?
The group programme focuses on shared learning, structure, and the development of practical psychological skills for living with ADHD. Sessions follow a planned progression, with each session building on the last within a defined programme.
Why does clinical psychology input cost more than coaching or some counselling services?
The fee reflects more than the time spent in the session. Clinical psychology input is provided by a regulated Clinical Psychologist and involves advanced clinical training, psychological formulation, risk awareness, safeguarding responsibilities, clinical record-keeping, preparation, documentation, and governance.
At ADHD Horizon, the work is designed to look beyond ADHD symptoms alone. This means considering how ADHD may interact with mental health, emotional regulation, life history, relationships, work, burnout, trauma-related difficulties, autistic traits, shame, or long-standing patterns of coping. The aim is to make sense of the wider picture and develop more sustainable ways of working with it.
Coaching or counselling may be helpful for many people, and some practitioners are highly skilled. ADHD Horizon is not designed to be the cheapest form of ADHD support. It is designed to provide structured, psychology-led clinical input where that level of support is more appropriate.
Getting started and screening
How do I get started?
If you are interested in 1:1 Therapy, Couples Therapy, or the Group Programme, the first step is to complete the short Request a Call form.
This helps ADHD Horizon understand what you need help with and whether one of our pathways may be appropriate to discuss with you.
Do I need a formal ADHD diagnosis to access clinical services?
A formal ADHD diagnosis is often helpful and, in most cases, required. In some circumstances, clinical services may also be considered where there is a strong ADHD symptom profile. Screening helps determine whether the service is appropriate in either case.
Is the Request a Call form a screening form?
No. The Request a Call form is an initial enquiry form. It collects basic information so we can understand your enquiry and decide whether it is appropriate to contact you about next steps. Further screening may be needed before any clinical service is offered.
What happens after I submit the Request a Call form?
ADHD Horizon will review your enquiry and get back to you by phone, or by email if you prefer. If ADHD Horizon seems appropriate, we will guide you through the next steps.
Does submitting the form guarantee access to therapy, couples therapy, or the group?
No. Submitting the form does not guarantee access to a service. Possible outcomes include being invited to complete further screening, being guided toward a different ADHD Horizon pathway, being asked for more information, or being signposted elsewhere if ADHD Horizon is not the right fit.
What happens if I’m not suitable for a service?
If ADHD Horizon is not appropriate, this will be explained clearly. Where possible, alternative options or signposting will be suggested.
Data and confidentiality
What information do you collect?
ADHD Horizon collects information needed to screen, provide, document, and manage clinical services safely and appropriately.
This may include contact details, screening information, questionnaire responses, consent forms, clinical notes, outcome measures, payment records, and relevant communications.
Where is my clinical information stored?
Clinical information is stored in Semble, ADHD Horizon’s secure clinical system. The website contact form and ordinary email should not be used to send detailed clinical information.
Is my information confidential?
Yes. Clinical information is treated as confidential, subject to usual legal, ethical, safeguarding, and risk-related limits. Confidentiality may need to be broken if there is a serious risk of harm, a safeguarding concern, a legal requirement, or another situation where disclosure is necessary to protect safety.
How does confidentiality work in Couples Therapy?
Couples Therapy has specific confidentiality arrangements because the clinical work is with the couple.
ADHD Horizon does not provide separate confidential individual therapy to either partner within Couples Therapy. Where individual information is shared and is clinically relevant to the joint work, it may need to be brought back into the couples work, or may affect whether couples therapy can safely continue.
These boundaries are explained before therapy begins.
Contact
Can I ask clinical questions through the contact form?
No. The contact form is for general administrative enquiries only.
Please do not send detailed clinical information through the website contact form or by ordinary email.
What should I do if I am unsure which pathway is right for me?
You can read the individual service pages first:
If you are still unsure, you can contact ADHD Horizon with a brief general enquiry. Screening will help determine whether a pathway is suitable if you decide to register your interest.
What should I do in a crisis?
ADHD Horizon is not a crisis or emergency service. If you are at immediate risk, call 999. For urgent mental health support, contact NHS 111, your GP, your local NHS crisis team, or emergency services.